PAVERSTOCK HELP CENTER

No...Shipping is included in all of our pricing. In the event you need flatbed service for your offloading area, then there will be an upcharge based on your geographical location.

Most orders will ship within 3-5 days from placing your order. Orders ship from our centrally located warehouses in Tennessee and transit time can be 2-7 days, depending on your geographical location.

All of our tiles are manufactured in Tennessee by the largest tile manufacturer in the USA.

2CM Porcelain Tiles/Pavers will work in almost all weather environments and anywhere in the continental USA. They meet the standard ASTM C484. Thermal Shock Resistant (-40F - 210F)

No, all of our outdoor 2CM Pavers/Tiles are slip resistant and are recommended for pool decks. They meet or exceed the standard ANSI and DOCF ratings. Please make sure to keep the tile surfaces free from debris with routine blowing, sweeping or washing as recommended. As any materials or foreign debris if left uncleaned on the tile surface can affect coefficient levels.

No... Our outdoor 2CM Porcelain Tiles/Pavers do not absorb water, thus never need sealing and are highly resistant to mold, moss, & algae. They are resistant to chemical and salt corrosion. And are resistant to efflorescence and other marks and easy to clean.

Our 2cm Pavers Do Not have any manufacturer's warranty which is factored in our below cost pricing and part of how we can sell at below cost pricing. However, these tiles do not have any manufactured defects and are only aesthetically marked as 2nds and not due to chipping or cracking or any other structural defect. Which means your tiles should last the same typical 50 years as any other normal 2CM porcelain product.

All of our tiles have a general life expectancy of 50 years or more. Here are some factors contributing to their longevity: Exceptional Durability and Resistance: Porcelain tiles, especially those thicker varieties like 2cm pavers, are highly resistant to cracking, chipping, scratching, staining, and fading. This resilience makes them suitable for high-traffic areas and harsh weather conditions. Low Water Absorption: The dense nature of porcelain tiles makes them less porous, preventing water absorption and making them ideal for outdoor use and areas with freeze-thaw cycles. Minimal Maintenance: Porcelain tiles are generally low-maintenance, requiring only regular cleaning with mild soap and water and occasional grout sealing. It is also critical to note that lifespan can also vary based on: Installation: Proper installation using the right spacing (minimum 1/8") adhesives, grout, polymeric sand, and techniques is paramount to prevent cracking, shifting, and water damage. Maintenance and Care: Regular cleaning, prompt stain removal, and avoiding harsh cleaners or abrasive tools help protect the tile surface and grout. Usage and Environmental Factors: Tiles in high-traffic areas or those exposed to harsh weather conditions might experience more wear and tear compared to those in less frequented or protected areas.

2CM Porcelain Tiles are known for their durability and low maintenance requirements. Here's a breakdown of recommended maintenance practices for 2cm porcelain tiles: 1. Routine Cleaning Sweep or vacuum regularly: Remove loose dirt, debris, leaves, or twigs to prevent buildup and surface scratches. A soft-bristle broom or a vacuum with a soft brush attachment is recommended. Damp mop with a mild detergent: For general cleaning, use warm water and a pH-neutral cleaner or mild soap solution. Avoid using excessive water, especially in grout lines, and always rinse thoroughly after cleaning to prevent residue buildup. Dry the tiles completely: This helps prevent water spots and potential staining.

For General Routine Cleaning see our Maintenance Question above - For Stain Removal Address spills promptly: Blot up spills immediately to prevent them from setting and potentially staining, even though porcelain is stain-resistant. Use appropriate cleaners for specific stains: Grease, oil, coffee, wine: Use an alkaline cleaner or a degreasing cleaner specifically designed for porcelain tile. Organic stains (e.g., from leaves, mud, algae): A diluted vinegar solution or a baking soda and water paste can be effective. Hard water or soap scum buildup: A solution of white vinegar and water or a dedicated hard water stain remover may be needed. Always test cleaning solutions in an inconspicuous area first to ensure they don't react with the tile or grout. Pressure Washing (2CM Porcelain Outdoor Tiles) Use with caution: While porcelain tiles are durable, pressure washing should only be done on tiles in good condition (no cracks or loose grout). Use low to medium pressure: Hold the nozzle at least 12 inches away and use a fan-style nozzle to prevent surface damage or dislodging grout. Test in a small, hidden area first.