PAVERSTOCK HELP CENTER
Frequently asked questions
No...Shipping is included in all of our pricing. In the event you need flatbed service for your offloading area, then there will be an upcharge based on your geographical location.
Most orders ship within 3-5 days. Transit time is 2-7 days, depending on your location.
All of our tiles are manufactured in Tennessee by the largest tile manufacturer in the USA.
2CM Porcelain Tiles/Pavers will work in almost all weather environments and anywhere in the continental USA. They meet the standard ASTM C484. Thermal Shock Resistant (-40F - 210F)
No, our 2CM porcelain tiles are slip-resistant and ideal for pool decks. They meet ANSI and DOCF standards. Keep surfaces clean to maintain slip resistance.
No... Our outdoor 2CM Porcelain Tiles/Pavers do not absorb water, thus never need sealing and are highly resistant to mold, moss, & algae. They are resistant to chemical and salt corrosion. And are resistant to efflorescence and other marks and easy to clean.
Our 2cm Pavers Do Not have any manufacturer's warranty which is factored in our below cost pricing and part of how we can sell at below cost pricing. However, these tiles do not have any manufactured defects and are only aesthetically marked as 2nds and not due to chipping or cracking or any other structural defect. Which means your tiles should last the same typical 50 years as any other normal 2CM porcelain product.
Our 2CM porcelain pavers generally last 50+ years. They are highly resistant to cracking, chipping, scratching, staining, and fading. Proper installation and regular maintenance can further extend their lifespan.
2CM Porcelain Tiles are known for their durability and low maintenance requirements.
Here's a breakdown of recommended maintenance practices for 2cm porcelain tiles:
1. Routine Cleaning
Sweep or vacuum regularly: Remove loose dirt, debris, leaves, or twigs to prevent buildup and surface scratches. A soft-bristle broom or a vacuum with a soft brush attachment is recommended.
Damp mop with a mild detergent: For general cleaning, use warm water and a pH-neutral cleaner or mild soap solution. Avoid using excessive water, especially in grout lines, and always rinse thoroughly after cleaning to prevent residue buildup.
Dry the tiles completely: This helps prevent water spots and potential staining.
For routine cleaning, sweep or vacuum regularly and use a mild detergent. For stains, blot spills immediately and use appropriate cleaners. Pressure wash with caution, using low to medium pressure and testing in a small area first.